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SHIPPING POLICY

Shipping Overview

At Strendsetbag, we prioritize seamless delivery to ensure your carefully curated selections arrive promptly and in perfect condition. Our team meticulously processes all orders within 1-2 business days, with a focus on quality control and secure packaging tailored to protect your items during transit. Whether you're shopping for everyday essentials or specialty products, our logistics network is optimized for reliability across all categories.

Shipping Timeframe

Processing typically completes within 48 hours of order confirmation, excluding weekends and holidays. Delivery durations vary based on destination and carrier capacity. Domestic shipments generally reach customers within 5-7 business days, while international deliveries may require 10-20 business days depending on customs clearance. Seasonal peaks may occasionally extend these estimates, in which case we'll proactively notify affected customers.

Shipping Costs

We offer the following shipping options: Standard Shipping (10-15 Business Days): 0-60$; Free (10-15 Business Days): 60$-9999$. These rates apply to most product categories unless specified otherwise during checkout. Expedited shipping options may be available for select items - please review your cart summary for real-time cost calculations based on your location and order composition.

Shipping Regions

Currently serving 40+ countries across North America, Europe, and select Asia-Pacific regions. We cannot ship to embargoed countries or territories with import restrictions on consumer goods. During checkout, our system automatically validates your address against current delivery capabilities. For remote locations or islands, additional transit time or supplemental charges may apply, which will be clearly displayed before payment confirmation.

Order Tracking

Within 24 hours of shipment dispatch, you'll receive an email containing your tracking number and carrier details. This allows real-time monitoring through our partners' logistics platforms. For consolidated orders with multiple packages, each component receives its own tracking reference. Our customer portal also maintains a centralized tracking history for all your purchases, accessible via your account dashboard.

Delayed or Lost Shipments

While we work exclusively with reputable carriers, unforeseen delays can occasionally occur. If your package hasn't arrived within 5 business days of the estimated delivery date, please first check the tracking status for updates. For unresolved cases, contact our support team at [email protected] with your order number and shipping details. We'll immediately initiate carrier investigations and provide resolution options, which may include reshipment or refund depending on the circumstances.

Customs & Import Duties

International customers are responsible for any applicable customs fees, import taxes, or brokerage charges imposed by their country's regulations. These fees are determined by local authorities and vary based on product category and declared value. We recommend consulting your national customs website for current duty rates before ordering. While we cannot predict or reimburse these charges, all international shipments include properly completed customs documentation to facilitate smooth clearance.
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Thermal Boots, Sheepskin Slippers, Sneakers, Oxfords & More
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