Hey there! Remember the last time you reached out to a company and got a robotic reply? Yeah, we hate that too. At strendsetbag Nordic, every email is read by a real person—often by our founder, who still replies to customer messages herself. It’s a little tradition we’ve kept since day one.
Whether you’ve got a question about our bags, need help with an order, or just want to share your thoughts (we’re all ears!), drop us a line. We’re not just here to sell; we’re here to connect.
Prefer old-school charm? Here’s how to reach us:
Or, if you’re the chatty type, try our Live Chat during business hours. Look for the little icon in the corner—it’s like waving at us across the room.
Fun story: Our best-selling backpack? That design came from a customer’s late-night email rant about pockets (or lack thereof). Now it’s got seven pockets—because you spoke up.
So go ahead, tell us what’s on your mind. Compliments, complaints, or even your grandma’s vintage bag collection stories—we’re here for it all. After all, this isn’t just our brand; it’s yours too.
P.S. If you’re wondering why we’re based in Helsinki—well, let’s just say Finnish design and our founder’s obsession with saunas played a part. But that’s a story for another email.